Customer Service Manager Job in New Zealand with Visa Sponsorship

Job Position: Customer Service Manager Job in New Zealand with Visa Sponsorship .
Company: Slavic Treasures Limited .
Salary: starting from $29.70 hourly and benefits package.
Location: Hamilton, Waikato, New Zealand.

Full job description

. We are looking for an experienced and motivated Customer Service Manager to join our team in Hamilton. This is a full-time position with guaranteed 30 hours per week, offering an exciting opportunity to take on a leadership role in a growing and dynamic business.

Key Responsibilities

• Plans, administers and reviews customer services and after-sales services, and maintains sound customer relations.
• Lead and manage the customer service team, ensuring high standards of customer care.
• Address customer inquiries, issues, and complaints in a timely, effective, and professional manner.
• Cultivate and maintain strong relationships with customers to enhance satisfaction and retention.
• Manage daily operations of the customer service department, ensuring smooth and efficient processes.
• Collaborate with team members and other departments to improve overall customer experience.
• Monitor and report on performance metrics, providing feedback and recommendations for improvement.
• Assist in the training and development of new customer service team members.

Ideal Candidate

• 2 to 3 years of experience in customer service, with at least 1 year in a supervisory or management role.
• Strong communication and problem-solving skills with a customer-first attitude.
• Ability to lead and motivate a team in a fast-paced environment.
• Proficient in using customer service software and Microsoft Office.
• A full, valid driver’s license (required for occasional travel between branches).

Why Work with Slavic Treasures Limited?

• Competitive salary starting from $29.70 hourly and benefits package.
• Opportunity to work with a dynamic and supportive team.
• Potential for career growth and development within a reputable New Zealand company.
• A role that allows you to make a real impact on customer satisfaction and business success.

Benefits

• Professional development assistance
• Visa sponsorship

How To Apply

If you are passionate about delivering exceptional customer service and have the leadership skills to manage a successful team, we would love to hear from you!”Apply Now“.

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