Remote jobs in Australia Customer Support

Remote jobs in Australia Customer Support: Are you passionate about customer service and enjoy working in a fast-paced environment?
We are looking for customer-focused individuals to join our customer support team and bring their experience in various customer service roles.
To be successful in this role you must:

• Passionate about ensuring the best possible customer experience
• Curiosity and problem solving skills to create innovative solutions for our clients
• You have excellent written and oral communication skills and display a polite and friendly demeanor
• Team player with a “together” mentality, but also able to work independently and find solutions
• Remain calm and empathetic in stressful situations
• Handle computers and IT systems with confidence or be open to learning and trying new things
• Available for various shifts, mornings and evenings, and every other weekend (Saturday and Sunday).

As a Customer Support Center Assistant, your responsibilities include but are not limited to the following:

• We find solutions to customer problems and make sure we reach our goal of resolving the first call
• Please respond to all customer inquiries within the stipulated deadlines through our various communication channels
• Investigate complex cases, contact IKEA service providers, and assess the quality and warranty related issues
• Support your customers’ shopping experience by allowing them to shop remotely.

Remote jobs in Australia Customer Support Teamwork:

In this varied role, you will handle general client inquiries over the phone, which can be both easy and challenging. You process orders and resolve customer inquiries and complaints.
By building a relationship of trust with your customers, you let them know about our furnishing solutions.

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