Equipment Support Specialist 3pm-11pm Philadelphia (Casino Equipment Technician/Inventory/Maintenance) Job in Pennsylvania

Equipment Support Specialist 3pm-11pm Philadelphia (Casino Equipment Technician/Inventory/Maintenance) Job in Pennsylvania


Job title: Equipment Support Specialist 3pm-11pm Philadelphia (Casino Equipment Technician/Inventory/Maintenance)

Company: Evolution Gaming

Expected salary:

Location: Philadelphia, PA

Equipment Support Specialist 3pm-11pm Philadelphia (Casino Equipment Technician/Inventory/Maintenance) Job Details:

Company Description

World’s No.1 online casino is hiring talent! At Evolution, our talent is live, the players are virtual.

Evolution is a developer and supplier of virtual casino games, since 2006. We evolve the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world. Every day, thousands play with real money, from their mobile devices, on one of our 50+ games.

Celebrating 15 years of presenting games in 15 languages, Evolution is momentously thriving beyond our 10 studios, 17,000 employees, and 20 countries and cities. Our North American talent broadcasts 24/7 from our studios in Atlantic City, New Jersey, Southfield, Michigan, Philadelphia, Pennsylvania, and Vancouver, Ontario and Montreal-Quebec, Canada

At Evolution, everyone is a winner! Embracing diversity by hiring personalities across any ethnicity, gender expression, and religion, Evolution is a global enterprise hiring individuals that will elevate our brand.

Job Description

This role is responsible for equipment handling and other related operations within the organisation with an underlying willingness to continuously develop and implement current procedures while remaining flexible to the growing and changing demands of the organisation as a whole.

  • Installation, maintenance, repair of tables and their equipment including illumination, communication systems and video
  • Office maintenance service and organisation, installation and replacement of office equipment
  • Installation of electronic equipment, assembling and dismantling works
  • Strong record keeping
  • Roulette wheel rotation
  • Roulette wheel swap between the tables
  • WIMD camera position correction
  • Establish connection between the roulette wheel and server room
  • NANO puller connection
  • Program installation to dealer PC
  • COM ports set up
  • Roulette wheel level correction/re-leveling
  • In-rim sensors calibration
  • Roulette wheel check with calibration tools
  • Roulette wheel check with DPC tester (installed on all roulette tables)
  • Roulette wheel check
  • Visual check for any defect
  • Connect the unit to dealer PC
  • Check with Back Office
  • Wheels settings correction
  • Main board version downgrade
  • Communication/providing correct information to Game Integrity & Risk department
  • Keep all files of actions which have been done with roulette wheels updated
  • Shuffle machine exchange/maintenance/cleaning
  • Keep all files updated
  • Shuffle machine calibration
  • Exchanging possibly removing broken parts of the unit, for the new ones
  • Communication with manufacturer representative/technical team for tech support
  • Shuffle machine test (brand new ones) before installing on the table
  • Complete responsibility for transportation, destruction and signing of related documents
  • Immediate attention and action during emergency cases such as: Roulette wheel rotation; Roulette wheel swap between the tables; Roulette wheel level correction/re-leveling; WIMD camera position correction; Establish connection between the Roulette wheel and server room, NANO puller connection, COM ports set up; Communication/ providing correct information to Equipment Specialist in Riga and another’s members of GIR department; Shuffle machine exchange/maintenance/cleaning; Responsible for liaising with the GIR team; Create/modify user accounts on windows servers; Install and maintain user workstations
  • On an occasional base these following tasks will be required: Electrical soldering; Joinery, Transporting order; Loading and unloading; Carrying of heavy objects
  • Carry out any ad hoc duties instructed by management that meet the needs of the business



  • Microsoft Windows maintenance
  • Basic Microsoft Server maintenance
  • Good computer hardware knowledge installation and troubleshooting with an understanding of network architectures
  • Previous IT and/or technical background
  • Handy with common tools
  • An understanding of electronics and technical principles
  • Photography or lightning experience are not required but beneficial
  • Linux knowledge would be advantageous but not essential
  • A high sense of responsibility and the ability to work in a team as well as alone and unsupervised
  • Be a multi-tasker, have team spirit
  • Ability to plan and forecast effectively
  • Be driven, flexible and proactive
  • Attention to detail
  • Great problem-solving skills and ability to work under pressure

Additional Information

This position is an excellent opportunity to join the fast-growing Evolution Gaming team. We also offer:

  • Opportunities for personal development within the world’s leading Live Casino provider
  • International team collaboration
  • Brand new studio in the historic center of Philadelphia
  • Competitive compensation package
  • Vacation and Holiday time
  • Health benefits including Medical, Dental and Vision coverage plans

About Us

Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 17,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution’s dynamic and creative environment creates a unique opportunity for personal and professional growth.

Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.

Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).
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