Technical Product Advisor


Technical Product Advisor

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Job Position: Technical Product Advisor

Company: WesTrac

Expected salary:

Location: Perth, WA

Technical Product Advisor Job Details:

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WesTrac is an equipment solutions company and one of the world’s leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.WesTrac is on the lookout for a Technical Product Advisor (TPA) to join the team on an 8:6 FIFO opportunity.Reporting to the Technical Product Advisor Supervisor, the TPA will be responsible for providing support to customers with the hardware and software of technology products.As a TPA, you will ensure customers are successful in the maintenance, repair and operation of technology products, including any faults and issues that are identified then resolved in a timely manner. This role also issues regular technology performance reports outlining current performance levels, gaps and the progress of plans to rectify.Our comprehensive training and onboarding processes will ensure that you are equipped with the right skills to begin your journey into MineStar and Automation. Our teams have access to a first-class training Institute in Perth and our Technology Training Facility in Collie.Location: Perth – FIFORoster: 8 days on, 6 days off. 12.5 hour shifts.About You:

  • Recognised tertiary qualification or trade certificate, coupled with experience working in a Mechanical, Electrical, IT or Communications role
  • Passion for technology and application of technology in a mining environment
  • Knowledge and understanding of Caterpillar MineStar products is desirable
  • Highly developed attention to detail with the ability to analyse data and compile reports whilst providing suitable recommendations
  • High level of initiative and problem-solving skills with the ability to follow through with required actions
  • Ability to work successfully within a team and autonomously

What we offer:

  • Opportunity to get a $3,000 referral bonus as part of our Recommend and Spend program
  • Job security with a consistent pipeline of work
  • Unrivalled training and development via The WesTrac Institute
  • Fantastic team environment and inclusive work culture
  • Made for More Rewards program with discounts at retailers like Woolworths, Caltex, Apple, Crown, Qantas and many more
  • Paid parental leave, discounted health insurance, income protection insurance, and salary sacrifice options

If you are interested in taking your career to the next level with WesTrac click the ‘Apply’ button today!Relocation and Visa sponsorship assistance for candidates on the skilled occupation list may be available to candidates in Australia and Overseas, dependant on the role.WesTrac Pty Ltd is committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates.WesTrac is an endorsed employer for women via WORK180 – who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality.Job # 1498At WesTrac, our primary focus is our people. As we look to the future, we’re focused on harnessing the best talent and providing them with the support they need to achieve success.WesTrac is a member of the Diversity Council of Australia and recognises the value of and strongly support the principles of equal employment opportunities in the workplace, and we are committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates.WesTrac is an endorsed employer for women via WORK180 – who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality.

How to Apply?

If you believe you’re a great fit for the role of Technical Product Advisor Apply Now!

Also, Check out More Technical Product Advisor Vacancies in Australia.

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