| Quality & Training Specialist (Compliance – Line 1) | Quality & Training Specialist (Compliance – Line 1)


Job Position: Quality & Training Specialist (Compliance – Line 1)


Expected salary:

Location: Australia

Quality & Training Specialist (Compliance – Line 1) Job Details:


This role is accountable for completion of regular operational testing to ensure adherence to regulatory standards within our Premium team.

  • Be part of one of the most innovative companies in Australia
  • A place to be yourself and thrive
  • Recognised as a Top 10 place to work for women (by Work180) & Top 25 companies for career development (by LinkedIn)

About Us
Sportsbet is a leading Australian e-commerce business in the online wagering sector, bringing excitement to over 2 million Aussies. We do this by living our to create an innovative entertainment brand, trailblazing products and best-in-class platforms that deliver great experiences to our customers.We have over 1,300 team members at Sportsbet but as part of the , we’re a true global player.Committed To Responsible GamblingOur is genuine and demonstrated through the wide range of responsible gambling initiatives and tools.We’re proud to be the leaders in responsible gambling in our industry, not just locally, but globally.About The RoleReporting into the Operations Manager (Premium), this multifaceted position encompasses providing compliance and audit support, conducting team training, and implementing quality assurance measures to uphold operational excellence. The successful candidate will be responsible for delivering a “line 1” assurance program of work, assessing and developing the health and reporting of our controls to meet the relevant regulatory compliance requirements. You will interface with the Legal, Risk and Compliance team to ensure “line 2” priorities are appropriately actioned and develop processes, procedural and policy documentation and frameworks to abide by.Responsibilities Include:

  • Design, develop and deliver training programs for Premium, aligned to business strategies and GTM campaigns.
  • Uplift and implement quality assurance processes to monitor and assess Relationship Management Service framework.
  • Collaborate with Operations to develop plans for continuous improvement and ongoing monitoring.
  • Audit lead for Premium team to provide relevant documentation for review & responsible for closing out any audit findings
  • Develop, maintain, and operationalise compliance uplift across the Premium team’s compliance obligations and critical control environment in place to prevent and/or detect breaches.
  • Conduct periodic testing of the design, effectiveness and scalability of those controls and design improvements to address gaps.
  • Provide support in the preparation and submission of materials as part of the Premium Monthly Business Review meetings and other equivalent forums as required (eg. reports and dashboard summaries as to the status of controls).

The PerksWe work hard and play hard, so along with a competitive salary and generous performance-based bonus, here’s some of our other perks:

  • 25 days annual leave (that’s right, a whole extra week!)
  • Genuine flexible working policy with a $800 work from home office allowance
  • Weekly concierge service including free massages, manicure/nail appointments – all onsite!
  • Daily fresh fruit, free breakfast, sparkling water and Kombucha on tap in the office (did we mention we have a bar fridge for Thursday night drinks!?)
  • Tailored career development programs
  • Access to end of trip facilities with an onsite table tennis and pool table
  • Discounted gym memberships, and loads of internal events
  • Access to our Employee Assistance Program and a

membership * Industry leading Parental Leave support program with 26 weeks paid leave for Primary Carers and no wait time. We also have a progressive return to work benefit for your first 6 months back: come back for 3 days, get paid for 4; come back for 4 days, get paid for 5.We encourage you to apply as soon as possible as we review candidates within 2-3 weeks of advertising. Be sure to check out our Life@Sportsbet Instagram page, Sportsbet LinkedIn page as well our careers website for more information and insight into our culture.Our Focus on Diversity, Equity & InclusionWe’re an inclusive employer who welcomes you for who you are, as you are – so, if you require adjustments to the recruitment process, please let us know in your application or contact us if you’d like to discuss this in more detail.If you think you’d be a great fit but don’t necessarily meet everything in the job description, please still get in touch.Read more about our contribution to Flutter’s global .Need To Work Flexibly?We know flex means different things to different people, let us know how we can support you to be your best.Ready to bring excitement to life? Apply now

How to Apply?

If you believe you’re a great fit for the role of Quality & Training Specialist (Compliance – Line 1) Apply Now!

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