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REMOTE – Compliance Analyst I Job in Pennsylvania

Job title: REMOTE – Compliance Analyst I

Company: Harbor Compliance

Expected salary:

Location: Lancaster, PA

REMOTE – Compliance Analyst I Job Details:

Company Overview:

Harbor Compliance is a fast-growing technology company reinventing how nonprofits and businesses manage critical areas of compliance. An Inc. 5000 and Deloitte Technology Fast 500 honoree, Harbor Compliance is using technology to simplify the complexities of business licensing and legal entity management.

In 2022, we merged with Labyrinth, Inc. We have scaled to 35,000+ clients and, even after 10 years, are still just getting started.

Job Summary:

Our Compliance Analysts thoroughly understand government applications and regulatory requirements and help our clients navigate them by providing outstanding service. The Compliance Analyst I role is an entry-level position. The Compliance Analyst I is partnered with a Compliance Analyst II, who mentors them as they learn from the ground up.

The typical promotion track is to Compliance Analyst II; however, Harbor Compliance employees are encouraged to pursue opportunities within our fast-growing company that best fit their career objectives and skills.

Responsibilities: * Ensure timely responses to client inquiries.

Review client accounts to uncover gaps in service and registration.
Ensure the timely, accurate filing of applications to government agencies.
Configure and maintain information in our CRM, online platform, and client files.
Conduct thorough and accurate research, call government agencies and communicate with clients about their projects.
Draft and file basic applications to government agencies by paper and electronically.
Meet established Service Level Agreements, such as response time, onboarding duration time, and work completed.

Qualifications:

1-3 years of professional work experience.
Exceptional track record of customer service or client relations experience.
Highly organized, accurate, and detail-oriented.
Ability to effectively prioritize work in a rapidly-evolving environment.
Enjoys the challenge of new, complex problems and learning new information on-the-fly.
Able to multitask and consistently meet deadlines.
Able to work independently with coaching.
A high school diploma or equivalent is required.

Preferred Qualifications:

Proficient in Google G Suite and Adobe Acrobat.
Background in nonprofit administration or business licensing.

Location and Hours:

This is a full-time position. You are welcome to work remotely or from our Rockville, MD, or Lancaster, PA offices. Our standard operating hours are 9 AM to 6 PM EST.

Note: This position is not open to California, Colorado, Montana, or New York residents.

Compensation:

Salary and generous benefits include paid time off; ten paid holidays; a health plan including medical, dental, vision, and life insurance; and a 401(k) retirement plan with a company match program.

Harbor Compliance is an equal opportunity employer.

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