MFPP Housing Counselor Job in Minnesota

Job title: MFPP Housing Counselor

Company: Twin Cities Habitat for Humanity

Expected salary: $57000 – 58500 per year

Location: Saint Paul, MN

MFPP Housing Counselor Job Details:

Are you looking for meaningful and energizing work? A job where you feel connected to a mission and motivated to make a difference? Then you should consider a career at Twin Cities Habitat for Humanity. As part of our engaged and passionate team, you’ll help power our mission to bring people together to create, preserve, and promote affordable homeownership and advance racial equity in housing. You would join a workplace that is inclusive, innovative, supportive, and so much more. Team members receive top-notch benefits packages and 20 vacation days in your first year. Pretty awesome right? Join our collaborative and creative team by applying today!

Job Summary

The MFPP Housing Counselor Coordinator provides foreclosure prevention counseling services to TCHFH homeowners and to homeowners residing in the 7 county metropolitan area. The MFPP Housing Counselor Coordinator serves as an internal subject matter expert providing homeowners with the most effective resources and tools that prevent foreclosure.

Responsibilities

• Serve as Foreclosure Prevention Counselor for MFPP clients.
• Coordinate the intake process and assess applicant qualifications and service needs. Conduct in-person client meetings as needed.
• Develop and implement client action plans to achieve stable housing situations.
• Advise homeowners about mortgage foreclosure statutory timelines, procedures and general processes related to their financing and current status with lenders.
• Track homeowners’ progress against action plans. Prioritize service based on pending critical foreclosure process milestones. Maintain regular contact with homeowners throughout the service period.
• Manage and maintain client and data tracking systems, ensuring reliability and integrity of information.
• Maintain homeowner files, including secured file-destruction.
• Document all activities related to homeowner service, including phone conversations and meetings, actions taken with parties associated with homeowners, etc.
• Maintain and update databases with current applicant and homeowner information.
• Design, update and report results of client satisfaction surveys.

Required Qualifications

Education, credentials, and experience:

• HUD certification Preferred, or 6 months within hire. Must be maintained throughout employment.
• Minimum 3 years’ experience working with a financial, non-profit, community development organization or other related fields that involved dealing with the public.
• Minimum 3 years serving clients of diverse races, cultures, and economic backgrounds in a human service setting.

Knowledge, Skills, Abilities and Competencies:

• Financial Coaching: Helps individuals or improves their financial situation by providing guidance, education, and support.
• Foreclosure Prevention Counseling: Conducts financial assessment and develops a plan for clients who are at risk of losing their homes due to mortgage default.
• Attention to Detail: Ensures information is complete and accurate and follows up to ensure that agreements and commitments have been fulfilled.
• Emotional Intelligence: Manages and expresses emotions appropriately and displays thoughtfulness in reacting to the emotions of others.

Preferred Qualifications

Education, credentials, and experience:

• Knowledge of real estate, mortgages, foreclosure, and household budgeting.
• Familiarity with human service networks in the Metropolitan area.
• MN Mortgage Foreclosure Prevention Association (MMFPA) Certification Preferred, or obtained within 6 months of employment.

Knowledge, Skills, Abilities and Competencies:

Physical requirements and work environment

• Sedentary work that primarily involves sitting/standing, often for prolonged periods.
• The work is performed in an office environment with minor exposure to dust, dirt and conditions normally found on floor surfaces, desks, and furniture.

Hours of work and required travel

• Core business hours are: Monday-Friday between 8:30 a.m.-5:00 p.m.
• Flexible scheduling may be available.
• Hybrid scheduling (work from home) may be available.

Tools and equipment used

• Basic Proficiency in MS Office, email and use of the Internet.
• Knowledge of client management systems.

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

COMPENSATION

$57,000 – $58,500 annually dependent on qualifications and experience. Exempt, salaried position with excellent benefit package.

BENEFITS

Medical, dental, vision, free primary care home visits & virtual healthcare, pet insurance, 401(k) retirement plan with company match, flexible spending accounts, Health saving accounts, life insurance, short-term and long-term disability, tuition reimbursement, paid parental leave, 20 vacation days in the first year, 12 paid sick days, 2 paid volunteer days. See our careers page for more info.

AA/EOE

Twin Cities Habitat for Humanity affirms its social and legal commitment to promote an atmosphere and environment that recognizes the principle and practice of equal employment opportunity. As such, Twin Cities Habitat for Humanity does not discriminate in employment opportunities or practices on the basis of age, race, color, religion, creed, sex, sexual orientation, gender identity, genetic information, national origin, marital status, status with regard to public assistance, membership in a local human rights commission, or status as a qualified individual with a disability or Vietnam era or other protected veteran.

Twin Cities Habitat’s policy applies to all terms and conditions of employment. To achieve our goal of equal opportunity, we maintain an affirmative action program through which we take good faith efforts to recruit, hire and advance in employment qualified minorities, women, persons with disabilities, Vietnam era veterans, and other protected veterans.
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