The CRA is committed to providing an inclusive and barrier-free work environment with a diverse workforce that reflects the Canadians we serve. It starts with the hiring process. To find out more about the CRA’s actions in support of Employment Equity (EE), diversity and inclusion (DI), and read testimonials from our employees and executives, please visit the following CRA web sites: Employment equity, diversity and inclusion and Our workforce testimonials – Canada.ca.
We encourage you to complete the EEDI Staffing questionnaire as part of your application if you wish to be considered for appointments using the EE and/or DI staffing requirement in this process. Also, ensure that you have provided consent in the EEDI staffing questionnaire for your EEDI information to be used for screening or selection. If you do not complete the questionnaire, you will not be considered for any appointments using the EE and/or DI staffing requirement in this process. If you decide to modify your response or fill out this questionnaire at a later date, please notify the contact listed at the bottom of this notice of job opportunity.
CRA’s National EE Staffing Strategy strives to eliminate gaps for the four EE designated groups: Indigenous peoples, persons with disabilities, members of visible minorities, and women. Where an EE gap exists at the time of appointment, EE may be used as an appointment criterion for permanent and temporary appointments over six months made through this process.
Employees are required to work on-site at a CRA-approved location a minimum of two days per week or 40% of their regular monthly work schedule. Effective September 9, 2024, this requirement will change to a minimum of three days per week or 60% of their regular monthly work schedule. Individual exceptions may be granted based on individual circumstances and the nature of the work being performed.
What is the intent of this process?
We are currently seeking talented candidatesto fill various bilingual positions at the SP03 and SP04 level at the Canada Revenue Agency (CRA).
- SP03 – Salary Range – $58,307 to $64,361
- SP04 – Salary Range – $63,946 to $71,971
Our services and jobs cover a wide range of opportunities. Various positions will be filled from this staffing process, many of which are in a high volume, production based office environment. Some of the duties you may be required to perform include:
- examination and correction of tax and information returns;
- processing of applications for social benefit programs;
- assessment and/or adjustments of individual tax returns;
- validating and reviewing income and deductions claimed;
- updating and entering data into CRA systems;
- providing technical support to team members and reviewing examined tax returns;
- processing referrals and reviewing accounts related to taxpayer information
Most positions require the use of various computer systems and programs, including but not limited to Outlook, Microsoft Teams, Word and/or Excel.
This staffing process will primarily be used to staff various full-time positions at the Winnipeg Tax Centre located at 66 Stapon Road, Winnipeg, MB. You can expect that all initial job offers will be temporary contracts generally ranging from six months to one year in duration, with the possibility of further extensions.
Language Requirements
- Bilingual imperative BBB/BBB or BBC/BBC or CBC
Candidates must be bilingual and be able to demonstrate their ability to work in English and French. Your language proficiency will be assessed on the Public Service Commission’s Second Language Evaluation (SLE) curriculum. The test is designed to evaluate second language proficiency to the required linguistic profile for Reading Proficiency, Written Expression, and Oral Proficiency.
If you have previously completed the SLE for a Canada Revenue Agency hiring process and require a copy of your results, you may request a copy from the Public Service Commission (PSC) at: Second language evaluation in the public service – Canada.ca
Note: If you have previous SLE results, please attach them to your application.
Want more information on bilingual requirements? See the Definition of Language Requirement.
Try Now! Get an idea of your second language levels through our online self-assessment.
The following pools will be created from this requisition:
- Bilingual SP04
- Bilingual SP03
The pools established from this staffing process may be used to staff similar or lower level positions in any CRA office located within the Western Region.
When you apply to this staffing process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.
Don’t miss out on your opportunity to work for one of the Top 100 Employers in Canada!
- Your work matters to Canadians.
- Variety of rewarding jobs.
- Enjoy flexibility that fits your lifestyle.
- Develop personal skills.
- Day and evening positions available.
CRA offers tremendous prospect for growth and a dynamic career that will challenge your knowledge, skills, and abilities in an environment where continuous learning is encouraged and supported. Laws, policies, and regulations are also part of our work at the CRA. We build a work environment where people bring out the best in themselves while providing citizen-focused service to Canadians.
In the case of candidates previously terminated or rejected on probation from positions within the CRA, please note that additional verifications will be conducted. Based on the reasons for termination or rejection, an applicant may not be considered further in the staffing process/considered for appointment, as they may be deemed to not meet one or more of the staffing requirements.
To apply
Who can apply
- Persons living in Canada and Canadian citizens and permanent residents living abroad;
- AND eligible veterans and Canadian Armed Forces members;
- AND individuals with preferred status who live or work within the general rule of minimum distance of the position(s) being staffed.
Preference for appointment will be given to veterans, Canadian citizens and permanent residents.
Please note that this process will be used to staff positions in Winnipeg, MB only. If you are a candidate from the general public, you will have to pay for any expenses related to your participation in this staffing process, as well as any relocation costs if you receive an offer of employment from this process.
Qualified members and former members of the Canadian Armed Forces who receive an offer of employment are not entitled to relocation costs from the CRA. They may, however, be entitled to a final relocation from the Department of National Defence.
Candidates are encouraged to submit their online application, education credentials and all required documents as soon as possible. Candidates will be screened against the prerequisite staffing requirements on an on-going basis. If you meet the prerequisite staffing requirements, you will be invited to an assessment. Assessments and appointments may take place prior to the closing date and time of this notice.
Essential staffing requirements
To be eligible, you must meet the following requirements.
Education
For all positions:
- Successful completion of a secondary school diploma
Some positions require the following additional educational requirements:
- Successful completion of the following courses or field of studies from a recognized postsecondary institution or from a recognized professional accounting association:
- Chartered Professional Accountant (CPA) Introductory Financial Accounting or FA1 or Introductory Accounting or Introductory Financial Accounting.
- Or Chartered Professional Accountant (CPA) Intermediate Financial Reporting 2 or FA3 or Intermediate Financial Accounting 2 or Intermediate Accounting 2
Proof of Education
Candidates are responsible to ensure that clear and legible electronic copies of their education credentials are uploaded as attachments into the education factor(s) in the education section of their candidate profile.
HOW TO UPLOAD YOUR EDUCATION CREDENTIALS:
- Click on “Candidate Profile”
- Click on “Education”
- Click on “Number of attachments”
- On the page titled “Manage education attachment”, click on “Browse”
- Select your proof of education documents and click on “Upload”
Foreign Education:
CRA will accept foreign education credentials as long as they have been assessed by a recognized credential assessment service. Candidates with foreign education credentials are required to provide proof of Canadian equivalency. Any applicable fees are the responsibility of the candidate. For more information, you may refer to the Canadian Information Centre of International Credentials (http://www.cicic.ca).
Experience
- No experience required
Assessment
If you have a limitation that may impact your performance during an assessment, such as a test or interview, you may require an accommodation, and we encourage you to ask for it. Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with limitations can fully demonstrate their abilities. If we invite you to be assessed, we will send you more information on how to request accommodation measures throughout this staffing process.
Each request will be individually reviewed. You will be asked to provide information regarding your limitations to be reviewed by a trained assessment accommodation advisor. If needed, professional documentation may be requested to determine the appropriate accommodation measures. All information will be kept confidential.
For examples of assessment accommodations, please visit: Accommodation during an assessment as a candidate.
Minimum and essential
The minimum and essential staffing requirements indicated below will be assessed during the process and may be used to identify candidates for positions.
- Tax Centre Clerical Test (TCCT)
- Ability to communicate effectively / Oral Communication
- Interpersonal skills
- Dealing with Difficult Situations
- Organizational Fit
- Performance Validation
- Second Language Evaluation
Asset staffing requirements may also be assessed during the staffing process and may be used to identify candidates for positions.
These may include but are not limited to:
- Situational Judgement Test – Recruitment Version
- Analytical Thinking
- Qualifications
- Experience relevant to the position being staffed
- Additional education or training
- Budgetary considerations
- Duration of appointment
- Start date
- Minimize business disruption
- Employment Equity
You will be notified in advance of any additional asset staffing requirements that may be evaluated.
You are expected to make yourself available for assessment when scheduled. Assessments will only be rescheduled for exceptional circumstances. The staffing board will make these decisions on a case by case basis.
Conditions of employment
- Reliability/Security (Reliability Status)
- Willingness to take and successfully complete training
- Physically work from Winnipeg, MB
Want to know more?
We encourage you to read Important information on staffing at the CRA to find out more about staffing processes and how to apply.
CRA employees support the economic and social well-being of Canadians, and build public trust. We have high expectations, and our employees are held to the standards of conduct outlined in our Code of integrity and professional conduct and Directive on conflict of interest, gifts and hospitality, and post-employment.
Information regarding the status of your application will be communicated via the candidate profile on the CRA Careers site. We strongly encourage you to verify the email address attached to your profile and to check your messages regularly for any updates.
Contact
Name: WTC External Recruitment
Email address: WTC.ExternalStaffing@cra-arc.gc.ca
Please indicate “Requisition 61324151” in the subject line of your email.
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