Job title: Biomedical Engineer (Clinical Specialist)
Company: Brainlab
Expected salary:
Location: Plano, TX
Biomedical Engineer (Clinical Specialist) Job Details:
Job Description
Provide on-site consulting, guidance and assistance to physicians and operating room personnel by evaluating options and problem-solving during surgery in order to maximize IGS (Image Guided Surgery) product efficiency and usage
Analyze, resolve and repair product issues through detailed analysis and utilization of engineering expertise
Direct and assist Radiology staff in performing necessary scans prior to surgery
Educate/train physicians and hospital personnel, including operating staff, Radiology, Central Sterile Processing, Biomedical and Information Technologies staff, on the use of surgery products and services
Develop and conduct training programs for hospital staff enabling them to implement in-house training
Act as primary customer liaison, maintaining contact with customer, assessing satisfaction and usage levels, and working to increase revenue via the sale of spare parts, upgrades, etc.
Work closely with the Senior Application Consultant, Area Account Manager, Key Account Manager and Marketing Manager on market transparency, upgrade initiatives and R&D projects
Utilize engineering expertise to contribute to the quality improvement process by recommending product modifications
Attend meetings and trade shows to demonstrate and promote surgery products and services
Keep abreast of developments regarding Brainlab and competitive surgery products and services via ongoing training and individual research and analysis
Maximize customer satisfaction
Perform other duties and responsibilities as required
Ability to travel 25%
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