Adecco: Office Administrator & Data Entry Officer Jobs in Ipswich, QLD – Brisbane, QLD

Job Position: Office Administrator & Data Entry Officer

Company: Adecco

Expected salary: $33.33 per hour

Location: Ipswich, QLD – Brisbane, QLD

Office Administrator & Data Entry Officer Job Details:

As a Data Entry Specialist, you will play a crucial role in maintaining and updating customer data to ensure accurate and efficient operations. You will be responsible for using Google Sheets, CRM systems, and online databases to manage customer information, perform complex data entry tasks, and facilitate the setup of customer accounts, pricing, and contract terms. Role involves taking many high volume calls, where you will need to assist customers with their enquiries and troubleshoot an issues.

As a Data Entry Specialist, you will play a crucial role in maintaining and updating customer data to ensure accurate and efficient operations. You will be responsible for using Google Sheets, CRM systems, and online databases to manage customer information, perform complex data entry tasks, and facilitate the setup of customer accounts, pricing, and contract terms.

Role involves taking many high volume calls, where you will need to assist customers with their enquiries and troubleshoot an issues.

Client Details

We are a dynamic and innovative company located in Darra, dedicated to providing exceptional customer service and solutions. We are seeking a detail-oriented and organised Data Entry Specialist to join our team. This is a fantastic opportunity for someone who is skilled in data management, thrives on accuracy, and is adept at working with various software systems.

Our client takes pride in representing a diverse portfolio of over 100 leading brands across various industries. Their product range spans from hardware, lighting, ventilation, electrical, cable accessories, datacomms, test & measurement, switch gear, automotive & materials handling to engineered solutions. They cater to a wide spectrum of markets, including Electrical Wholesale, Plumbing Wholesale, Industrial Wholesale, Automotive Wholesale, Commercial, Energy & Infrastructure, Industrial, Resources, and Transport.

Description

Successful candidates in this position will be completing the following:

• Enter and maintain accurate customer data in our systems, ensuring completeness and accuracy.
• Answer a high volume of calls
• Troubleshoot customers questions
• Collaborate with various departments to obtain necessary information and verify data accuracy.
• Utilise Google Sheets, CRM systems, and online databases to manage customer information effectively.
• Perform complex data entry tasks with a high level of attention to detail and accuracy.
• Set up new customer accounts, ensuring all required information is captured and documented correctly.
• Configure customer pricing based on established guidelines and contracts.
• Collaborate with the sales and finance teams to set up customer contract terms accurately.
• Regularly update and review customer data to identify and rectify any discrepancies or errors.
• Maintain confidentiality and adhere to data protection and privacy policies.
• Communicate effectively within the team to ensure seamless data management processes.

Profile

Successful candidates for this position will have the following:

• Strong attention to detail and accuracy in managing customer data within systems.
• Collaborative mindset, capable of working with diverse departments for data verification.
• Proficient in Google Sheets, CRM systems, and online databases for effective data management.
• Skilled in complex data entry tasks, emphasising precision and thoroughness.
• Ability to establish new customer accounts accurately, capturing all essential information.
• Familiarity with configuring customer pricing per established guidelines and contracts.
• Collaboration with sales and finance teams to ensure accurate customer contract terms.
• Proactive approach to regularly update and rectify customer data discrepancies.
• Upholds data protection, privacy policies, and maintains confidentiality.
• Strong communication skills for seamless teamwork and data management processes.

Job Offer

Job Offer: Data Entry Officer:

Join our dynamic team as an Data Entry/Customer Service officer and enjoy a fulfilling work experience with outstanding perks:

• On-site Secure Parking: Convenient and worry-free parking for your daily commute.
• Consistent Work Schedule: Monday to Friday, 8:30 AM – 5 PM, allowing for a healthy work-life balance.
• Competitive Compensation: Earn $33.33 per hour, recognising your skills and dedication.
• Strong Team Environment: Thrive in a supportive and collaborative workplace, fostering growth and camaraderie.
• Comprehensive Training: Receive thorough training to excel in your role and contribute effectively.
• Join us in creating a successful and rewarding journey. Apply now!

How to Apply?

If you believe you’re a great fit for the role of Office Administrator & Data Entry Officer Apply Now!

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