Health and Social Service Worker

Health and Social Service Worker


Job Position: Health and Social Service Worker

Company: Winnipeg Regional Health Authority

Expected salary:

Location: Southport, MB

Health and Social Service Worker Job Details:


Requisition ID: 351646

Competition #: AH-23-138

Position Control #: 481-715701070CAW2-99

Posting End Date: Open until filled

City: Southport

Site: Southern Health-Santé Sud

Work Location: Regional Office – Southport

Department / Unit: Mental Health & Addictions – Mobile

Job Stream: Clinical Support

Union: MGEU

Anticipated Start Date: As mutually agreed

FTE: Casual ((May consist of a combination of prescheduled and/or short notice call in shifts.)

Anticipated Shift: Days/Weekends

Daily Hours Worked: 7.25 hour shift

Wage Rate: As per MGEU AFM Collective Agreement administered by MGEU Prof Tech Collective Agreement

Shared Health leads the planning and coordinates the integration of patient-centred clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Summary: The Mobile Withdrawal Management Service (MWMS) is a program offered in Southern Health-Santé Sud (SH-SS) where the team will provide medically supported, non-residential withdrawal services and stabilization supports to clients. The program is for individuals 16 years and older for a period of 30 days. Reporting to the Manager of Mental Health & Addictions – MWMS, the Health and Social Service Worker, (HSSW) works within the guidance of the Manager and Health & Social Service Coordinator, (HSSC) to provide assessment for a client’s physical and psychological status during intoxication, withdrawal and stabilization. This role includes the responsibility of supporting client care and services in accordance with Southern Health-Santé Sud’s Community Mental Health & Addictions program goals and service delivery models. Responsibilities include applying advanced clinical judgement, evidenced based practices, continuous quality improvement while enhancing client access and navigation to services, monitoring program indicators, client flow and desired outcomes. The incumbent will work as part of an interdisciplinary team to respond effectively to clients and families, within a recovery-oriented care approach, achieve continuous growth and engage in critical thinking. The Health and Social Service Worker will have the capacity to work in other program areas as required in the community providing intake and assessment, individual counselling, referrals, case management, group counselling and educational sessions to both the addictions team and RAAM clinic, including cross coverage of both. The incumbent exercises the appropriate level of initiative and independent judgment in determining work priorities, work methods to be employed and action to be taken on unusual matters. The position functions in a manner that is consistent with the mission, vision and values; and the policies of Southern Health-Santé Sud.


  • Core Addiction Practices certificate or have an equivalent education and training in substance use
  • Undergraduate degree in the social sciences or other equivalent experience with at least two (2) years direct counselling experience
  • Applied Counselling Certificate considered an asset
  • Thorough understanding of issues related to addictions
  • Certificate in Applied Suicide Intervention Skills Training (ASIST)
  • interviewing and hope-inducing strategies
  • Knowledge of recovery principles in the treatment of substance use disorders
  • Knowledge and understanding of co-occurring mental health and substance use disorders
  • Knowledge of mental health self-help and client and family engagement in mental health treatment
  • Knowledge of community, mental health and substance use system resources to enable the transfer care of clients to alternate services as required based on client’s clinical needs
  • Knowledge of the complexities of clinical work and various client populations, as well as the issues faced by caregivers and other service systems
  • Knowledge of relevant legislation and standards in Manitoba i.e. Personal Health Information Act, Mental Health Act and others as specified by Southern Health-Santé Sud and program area
  • Proficiency with MS Office suite of programs and other technological applications (i.e. telehealth, and virtual platforms)
  • Minimum of two (2) years’ experience working in substance use and mental health which may include working with clients with complex needs, substance use/dependence and complex behaviours in the last five (5) years
  • Thorough understanding of issues related to addictions
  • Team leadership experience and the ability to create a space where all opinions are valued and people are free to share
  • Other suitable combinations of education and experience may be considered
  • Demonstrated ability to work with clients and their families with serious and persistent substance use, mental disorders or both
  • Demonstrated ability to problem solve in complex situations and effectively manage rapidly changing situations with strong decision-making abilities
  • Demonstrated ability to participate in a high volume of daily/weekly travel throughout the region
  • Demonstrated competence in risk and clinical assessment
  • Demonstrated written and oral communication skills
  • Demonstrated computer literacy in software programs
  • Demonstrated ability to prioritize in a changing environment
  • Demonstrated ability to work collaboratively within a multi-disciplinary team and across service sectors
  • Given the cultural diversity of our region, the ability to respect and promote a culturally diverse population is required
  • Proficiency of both official languages is essential for target and designated bilingual positions
  • Demonstrated ability to meet the physical and mental demands of the job
  • Demonstrated ability to respect confidentiality including paper, electronic formats and other mediums
  • Good work and attendance record

Conditions of Employment:

  • Completes and maintains a satisfactory Criminal Record Check, Vulnerable Sector Search, Adult Abuse Registry Check and Child Abuse Registry Check, as appropriate.
  • All Health Care workers are required to be immunized as a condition of employment in accordance with Southern Health-Santé Sud policy.
  • Requires a valid Class 5 driver’s license, an all-purpose insured vehicle and liability insurance of at least $1,000,000.00

We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.

Interested candidates should select the “Apply” icon below to upload their cover letter, resume and copy of licenses/certification.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

How to Apply?

If you believe you’re a great fit for the role of Health and Social Service Worker Apply Now!

Also, Check out More Health and Social Service Worker Vacancies in Canada.



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