Call Center LPN Job in Alabama

Call Center LPN Job in Alabama


Job title: Call Center LPN

Company: Career Personnel

Expected salary:

Location: Birmingham, AL

Call Center LPN Job Details:

A large regional medical group is looking to add a Certified LPN to their Call Center team. The ideal candidate will provide courteous and professional service when answering and directing calls, maintain patient confidentiality, and comply with HIPAA regulations.


  • Assess patients’ medical needs
  • Submit medication refills
  • Updating patient demographics
  • Excellent customer service skills
  • Attention to detail and problem-solving skills
  • Proficiency with phone system, office equipment, and relevant software
  • Ability to sit for prolonged periods and lift/carry up to 20 pounds

Note: This job does not require direct patient care and has no exposure to blood or body fluids.


  • High School Diploma or equivalent
  • Licensed Practical Nurse Certification from an accredited school of practical nursing

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