Assistant Housekeeping Manager Job in Pennsylvania

Job title: Assistant Housekeeping Manager

Company: Hilton

Expected salary:

Location: Philadelphia, PA

Assistant Housekeeping Manager Job Details:

The Assistant Housekeeper Manager is responsible for assisting the Director of Housekeeping in the direction and administration of all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, the Assistant Housekeeper Manager is responsible for performing the following tasks to the highest standards:

• Assist the Director in ensuring cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards
• Plan, distribute, delegate and direct daily, weekly, monthly, quarterly and annual work assignments
• Inspect public areas and guest rooms to ensure compliance with quality assurance standards
• Assist the Director in inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
• Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward
• Recruit, interview and train team members
• Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations

The Assistant Housekeeper Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, the following requirements must be met:

• Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
• A high school certificate or equivalent
• Proficiency, at a basic level, with computers and computer programs, including Microsoft Office
• Excellent leadership, interpersonal and communication skills
• Committed to delivering high levels of customer service
• Ability to work under pressure
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Knowledge of Workplace, Health, Safety and Hygiene is essential
• Strong communication skills
• A passion for delivering exceptional levels of guest service
• Familiar with Property Management Systems is a plus
• Experience managing a department and Profit and Loss account
• High level of IT proficiency

PHYSICAL DEMANDS/ WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Individuals may need to sit or stand as needed for an extended period of time
• Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials
• Proper lifting techniques required
• Exerting up to 75 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
• Ability to use various vacuum cleaners, buffers, and cleaning chemicals

Other: The hotel functions seven (7) days a week and twenty-four (24) hours per day. All employees, both management and hourly, must realize this fact and be aware that at times it may be necessary to move employees from their accustomed shift as business demands.

We offer competitive wages, bonuses and outstanding benefits after your ninety first (91st) day of employment inclusive of paid time off, medical/dental/vision, short term disability, life, accidental, and critical illness insurance coverages as well as a 401(K) retirement plan. We are a drug-free work place; pre-employment drug screen and criminal background required. We participate in Everify. EOE/M/F/D/V

PI228230129
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